Community Advocacy Manager

Düsseldorf - Full-time - 744000053989276

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JOB DESCRIPTION

We are looking for a passionate and dynamic Community Advocacy Manager to build and engage a network of advocates within our gaming community. Your mission will be to recruit, onboard, and maintain strong relationships with influential players who can advocate for our games and help bridge the gap between our development team and the wider player base. You will ensure they have access to the latest updates, rewards, and exclusive opportunities to enhance their engagement and amplify our game's reach.

As a key member of our local Hub Engagement team, you will serve as a valuable point of contact for a wide variety of players, fans, cosplayers, and podcasters, reinforcing player voice to help support both in & out of game retention. You’ll engage with the community, monitor conversations, and build authentic relationships with players.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

Advocacy Program Implementation

• Develop and execute a structured Advocacy Community Program to nurture and grow our core advocate base while attracting and inspiring new fans to join our communities.
• Collaborate with the Community Developer, Social Engagement Manager and Global & Local Content Creator Managers to champion advocates' needs and enhance player experiences.
• Identify, coordinate, and deliver opportunities/rewards in Discord, focusing on engaging creators and fostering community growth through creative and impactful initiatives.

Advocacy Program Engagement, Moderation & Reporting

• Create a positive, inclusive environment across various community platforms (e.g. Discord) to ensure all players feel welcome and valued.
• Respond promptly and professionally to advocates inquiries, feedback, and comments while maintaining a strong pulse on trending topics and key concerns.
• Act as a bridge between the advocates network and internal teams, effectively communicating player needs and priorities to enhance overall experiences, by proactively assessing advocates sentiment, reporting relevant insights, trends, and metrics to Community Developer, Social Engagement Manager and Global Content Creator Manager for continuous improvement in engagement strategies.

Community Engagement & Event Management

• Provides, delivers & follows-up in Discord on Local Opportunities/Rewards​ : Identify key creator opportunities that can both engage and grow our communities in the most creative and positive ways possible.
• Devise and manage contests & other events and facilitate the fulfillment of prize delivery when necessary.
• Plan, organize, and execute local events, including virtual meetups, webinars, and live streams to connect with the advocates community.

1:1 Social Media Engagement

• Community Interaction & Moderation – Engage with players across social media (YouTube, TikTok, Facebook, Instagram, X, etc.) and community platforms (Discord, Steam), moderate discussions, and provide customer support redirection.
• Relationship Building & Advocacy – Develop active relationships with players, identify potential advocates, and strengthen connections with influencers and passionate community members.
• Communication & Reporting – Relay messaging effectively across channels, stimulate discussions, and create pulsepoint/weekly reports on community health, trends, and concerns.
• Live Operations & Support – Assist in live events, monitor outages, manage leaks, and provide real-time community updates during critical moments.
• Opportunity & Issue Identification – Track emerging player concerns, assess community sentiment, and relay insights to internal teams to address issues and optimize engagement strategies.

Qualifications

• Proven experience in a community management role, preferred within the entertainment or video gaming industries.
• Ability to develop and maintain collaborative relationships with multiple cross functional teams.
• Previous experience with user moderation and conversation management in a digital/online environment, including experience working with Discord and social media management tools.
• Strong understanding of social media services, mechanics, and trends; especially You Tube, Twitch, Instagram, Twitter/X, TikTok, and Discord.
• Background as a creative and knowledgeable gamer, comfortable with online communities and social media.
• Excellent communication skills required.
• Ability to thrive in a highly dynamic environment working cross functionally with different partners.
• Strong project management skills, agility & solution driven mindset.
• Native in German and fluent in English.

Lead Development Tester [Unannounced Project] (f/m/d)

Berlin - Full-time - 744000054282065

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JOB DESCRIPTION

As Lead Development Tester (f/m/d), your primary objective is to lead a team of embedded Dev Testers and work with producers, developers, artists, and designers to ensure the quality and stability of new online features and game content across multiple platforms (PC, PS5, Xbox Series X) while coordinating with various co-dev partners around the world.

What you will do: 

• Recruit, manage, and develop a high-performing team, focusing on leadership growth for succession planning
• Connect and partner up with teams across Ubisoft to drive quality initiatives
• Lead test development, estimation, planning, execution, and reporting, while promoting best practices
• Ensure creation, validation and regular maintenance of test plans and tests cases and implement process improvements
• Manage testing schedules and coordinate activities with external and internal functional teams. 
• Assign tasks, track progress, and ensure timely deliverables
• Prepare regular reports and dashboards to monitor and control KPIs and recommend corrective actions as needed
• Oversee defect management and keep testing processes up to date
• Conduct performance assessments and guide team development
• Analyse game quality, usability, and risks, providing insights and recommendations
• Monitor and control quality metrics for game content and team performance

Qualifications

What you bring:

• Experience leading test teams: 3+ years
• Experience in game/software testing: 5+ years
• Experience with testing in Engine (e.g. Unity, Unreal Engines)
• Knowledge of gaming platforms (Xbox Series X, PS5, PC, etc) and first parties’ development
• Proficiency in issue tracking tools (e.g. JIRA, Trello, Bugzilla)
• Experience with test management tools (e.g. TestRail, Xray)
• Demonstrated experience in test planning for complex features/systems
• Proficiency to work in spoken and written English
• Worked on at least one title as testing lead from production to release, preferably multiplayer online
• Passion for video games and software quality
• Any coding knowledge: XML/HTML, JavaScript, Python, Java, C/C++/C#, SQL is a plus
• Certification in any of the following: PMP, Scrum Master, ISTQB-ATM is a plus
• Experience with automation test tools and methods is a plus
• Familiarity with Ubisoft's line of products and services is a plus
• Experience working in global teams is a plus

What to send our way:

• Your CV, highlighting your education, experience and skills 
• A cover letter including your earliest starting date, expected salary and why you would like to join us

Technical Artist (f/m/d)

Düsseldorf - Full-time - 744000054274870

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JOB DESCRIPTION

As our new Technical Artist (f/m/d) at Ubisoft Düsseldorf, you will play a key role in developing a future-proof pipeline - Ensuring the seamless integration of art assets into the game engine, connecting the visual component to feature functionality and maintaining optimal performance and visual fidelity. You will work closely with both the art and programming teams to address technical challenges, optimize workflows, and contribute to the creation of high-quality game content. Your responsibilities will also include improving pipeline processes, and providing technical solutions to maintain art quality throughout development.

What you will do: 

• Provide daily support to the Art and Tech teams.
• Integrate and optimize art assets into the game engine while ensuring quality, performance standards, and budget constraints.
• Improve and streamline art production workflows and asset pipelines.
• Provide technical support and troubleshooting for complex art issues.
• Enable team members to complete tasks efficiently and consistently.
• Develop tools and scripts for Maya, MotionBuilder, 3ds Max, Photoshop, Substance Designer, and other 3D/2D software, as well as in-house tools.
• Create and maintain comprehensive documentation for technical art features and tools to support team-wide understanding and usage.

Qualifications

What you bring:

• 2-5 years of experience in a technical art role, with a proven track record in game development or related industries.
• Proficiency with 3D art tools such as 3ds Max or Maya.
• Experience with game engines like Unreal Engine
• Familiarity with parametric creation and maintenance of node-based graphs.
• Strong understanding of performance optimization techniques, asset management, and debugging in the context of art production and budget restrictions.
• Excellent analytical skills, with the ability to resolve complex technical challenges efficiently and effectively.
• Fluency in English, both written and verbal.

What to send our way:

• Your CV, highlighting your education, experience and skills.
• A cover letter including your earliest starting date, expected salary and why you would like to join us.

Portfolio:

It is required that you submit a portfolio of your work with your application. You may do so by providing a link to an online portfolio (preferred), or attaching documents to your resume. All portfolios must contain a detailed shot breakdown of the work. It must be very clear what you, the applicant, are responsible for in your reel, portfolio, screenshots etc.

The portfolio should contain the following:

• Scripts or application examples, code samples.
• Examples of rigs, visual effects, animation, procedural visualization.

Engine Programmer [Beyond Good And Evil 2] (f/m/d)

Mainz - Full-time - 744000054282126

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JOB DESCRIPTION

As an Engine Programmer on BGE2 you will share responsibility for developing and maintaining low-level systems and overall architecture. Currently, this role has a strong focus on the topic of physics but it can branch out in other areas of engine programming too.

What you will do: 

• Work on multiple platforms and in areas such as memory management, loading, streaming, physics and platform specific systems
• Work as part of our feature teams, including but not limited to technical health and quality of life improvements
• Experience in the design and implementation of various game systems
• Work closely with other Programmers to help them achieve their Goals
• Work with precision and care on our systems and frameworks
• Provide the technical foundation for features
• Maintain and extend the existing engine and frameworks, safeguarding and improving stability
• Work on identifying and improving existing systems and identify new opportunities
• Analyse, support and improve the performance of our features
• Work on the architecture of our features, keeping long-term maintainability and scalability in mind
• Work with the lead team on improving game stability and performance

Qualifications

What you bring:

• Strong skills in C++
• Good understanding of multithreaded code
• Expertise in performance optimization techniques
• 3+ years of professional experience (at least one released title)
• Strong ability for analysing and extending existing code
• Good English and communication skills
• Self-direction and motivation
• Ability and desire to work as a team player
• Bachelor’s degree in computer science, computer engineering, physics, mathematics or equivalent experience is a plus
• Practical Experience with Physics Engines is a plus
• Practical Experience with Havok is a plus
• Experience with Console Development and Optimization is a plus

What to send our way:

• Your CV, highlighting your education, experience and skills 
• A cover letter including your earliest starting date, expected salary and why you would like to join us 
• Any relevant code/work samples you can provide are highly appreciated